Return & Refund Policy 

At Behalshop, customer satisfaction is important to us. If you are not satisfied with your purchase, you may be eligible to request a return or refund subject to the conditions below.

Return Request

Customers should contact us within 30 days of receiving the order to request a return.

Please contact:

Email: imranmevish123@gmail.com

Your request should include your order number and a brief explanation of the reason for the return. Photos may be requested when the product is damaged, defective, incorrect, or materially different from the product ordered.

Return Conditions

To be eligible for a return, the product should generally:

• Be unused and in its original condition.
• Include original packaging, where applicable.
• Include accessories, manuals, tags, or other items originally supplied with the product.
• Be returned within the applicable return period.

Certain products may not be eligible for return due to hygiene, safety, health, personalization, or other applicable restrictions.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

We may request photographs or other information to verify the issue and determine the appropriate resolution.

Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Return Shipping

Unless the return is due to an incorrect, defective, or damaged item caused by us, the customer may be responsible for return shipping costs.

If the return is approved because we sent the wrong product or the product arrived damaged or defective, we will review the circumstances and determine the appropriate return-shipping resolution.

Non-Returnable Items

Some products may be excluded from returns where applicable, including products that have been opened or used for hygiene or safety reasons.

Order Cancellation

If you need to cancel an order, contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests before the order is processed or shipped. Once an order has been dispatched, cancellation may no longer be possible and the normal return process may apply.

Behalshop reserves the right to refuse returns that do not meet the requirements of this policy.